Last updated: 26 October 2026
Who is responsible
Shore Support, ABN 19 357 086 272, is responsible for this website and the personal information it receives through it. Contact with privacy questions or requests.
Information collected
The enquiry form asks for your first name, suburb, email address, the general types of support you're interested in and an optional short message.
Cloudflare Web Analytics and Google Analytics 4 provide aggregate information about website use and performance, such as page views, popular pages, referral sources, broad location, device and browser information, and page-loading measurements. Google advertising and remarketing features are disabled. The website host may also generate technical logs, including IP addresses, requested pages, dates, times and browser information, for security, reliability and spam protection.
Do not submit medical records, diagnoses, NDIS participant numbers, plan documents or other sensitive information through the website.
Why it is used
Information is used to respond to your enquiry, assess general service availability, understand aggregate website use and performance, protect the form and website from abuse and meet legal obligations. It is not sold, used for advertising or used to build individual visitor profiles.
How website enquiries are handled
Enquiries are sent directly to Shore Support's business email. The website does not create a separate customer database from the form, although copies may remain in email and routine backups.
Job applicants
If you apply for work with Shore Support, the careers form asks for your full name, email address, phone number, suburb, work rights, availability, how many hours per week you're looking to work and your support work experience. It also asks whether you have an NDIS Worker Screening Check, current first aid and CPR, and a Working With Children Check. Applicants must also upload a CV (PDF, DOC or DOCX, up to 5 MB). Your CV is sent with your application by email to . The website doesn't keep a copy of it.
This information is used to assess your suitability for work and to contact you about work. It is seen only by Shore Support staff involved in recruitment. It is not shared with clients or other third parties without your consent, unless the law requires it.
Applications and CVs are kept in Shore Support's business email and secure cloud storage. If your application is unsuccessful, your details are deleted within 12 months unless you ask Shore Support to keep them on file. If you are employed, your application details become part of your employee record.
You can ask to access or correct your application details by emailing .
Cookies and website analytics
This website uses Cloudflare Web Analytics and Google Analytics 4 to measure aggregate website use and performance. Google Analytics may use first-party analytics cookies, such as the _ga cookie, to distinguish visits and sessions. Advertising cookies, Google Signals, remarketing and cross-site advertising are disabled. Cloudflare Web Analytics is cookieless.
Service providers
Shore Support uses website hosting, Google Analytics and email providers to operate the website, understand aggregate website use and receive enquiries. These providers may store or process limited information outside Australia.
Access, correction and complaints
You can ask to access or correct personal information held about you, or raise a privacy concern, by emailing . Shore Support will respond within a reasonable time. You may also contact the Office of the Australian Information Commissioner.
Security and retention
Shore Support limits access to personal information, collects only what is needed and uses spam and security controls. No internet system is completely secure. Information is deleted or de-identified when it is no longer needed, subject to legal and recordkeeping requirements.