Shore Support is committed to creating a safe environment for all participants. We have a zero-tolerance policy for abuse, neglect, exploitation, or any form of harm. The safety and wellbeing of participants is our highest priority.
Worker Screening
All workers engaged by Shore Support hold a current:
- NDIS Worker Screening Clearance — verified before commencement and monitored for ongoing validity
- Working With Children Check (WWCC) — where applicable to the role
No worker will commence providing supports without these clearances being confirmed.
NDIS Code of Conduct
All staff are required to comply with the NDIS Code of Conduct, which requires workers to:
- Act with respect for individual rights to freedom of expression, self-determination and decision-making
- Respect the privacy of people with disability
- Provide supports in a safe and competent manner with care and skill
- Act with integrity, honesty and transparency
- Promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports
- Take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect and abuse
- Take all reasonable steps to prevent and respond to sexual misconduct
Reporting Obligations
All workers are trained to identify and report indicators of abuse, neglect or exploitation. Reportable incidents are disclosed to the NDIS Quality and Safeguards Commission within required timeframes in accordance with the NDIS (Incident Management and Reportable Incidents) Rules 2018.
Training
All staff complete safeguarding training at induction and annually thereafter, covering:
- Child protection and recognising abuse
- Elder abuse awareness
- Restrictive practices
- Incident identification and reporting
- NDIS Code of Conduct obligations
Raising a Safeguarding Concern
If you have a concern about the safety or wellbeing of a participant, contact us immediately at hello@shoresupport.com.au.
For urgent matters, contact:
- Emergency services: 000
- NDIS Quality and Safeguards Commission: 1800 035 544